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Returns and Complaints at Christian Clothes

Our Satisfaction Guarantee

Every item you order at Christian Clothes is printed by hand at Spreadshirt just for you. That sets us apart from traditional mail-order companies. We can’t simply put exchanged goods back into stock and resell them. However, we want you to be completely satisfied with your order. Christian Clothes is the Christian fashion brand for young and old alike.

30-Day Exchange Guarantee

Exchange your order within 30 days from the date of purchase, whether the item doesn’t fit or you simply don’t like it. We offer the following options in any case:
  • Exchange for new merchandise
  • Exchange for a voucher for your next order
Use the link in the email shipping confirmation or call us at +49 341 594 00 5900. You can also send an email to info@christian-clothes.shop. A refund of the purchase price is possible if the ordered product was not personally designed by you. Unsolicited returned items cannot be processed.
Returns and Exchanges at Christian Clothes
Returns and Exchanges at Christian Clothes

Preventing Complaints

1. Test us before making a larger orderIf you’re planning an order for yourself and your team and you’re unsure about sizes, cuts, or colors, start by ordering blank items for fitting, as these can be easily exchanged. We’re also happy to exchange a single printed shirt for testing print quality if you’re not satisfied, exchanging it for a voucher or new item. This way, you’re helping to conserve the environment and resources.2. Check your email order confirmation immediatelyIf you’ve made a typo in the print or accidentally selected the wrong design, follow the link in the email confirmation and cancel the order yourself before it goes to print. Then, you can access the order again, make changes, and resubmit it.3. Allow for time buffersWhile we’re fast, we don’t guarantee that your order will be with you tomorrow. Sometimes there are issues with a design, or individual products are out of stock. If your order doesn’t arrive in time for a birthday, wedding anniversary, or colleague’s farewell party, unfortunately, this isn’t grounds for return. However, you can choose the express option when ordering, ensuring that the goods arrive on the desired date.